BM BrandMentionWatch

Built in Bengaluru for brands & agencies

Hear every customer, wherever they talk about you.

Social listening, reviews and a support inbox in one place. Live today: news in 65 languages, blogs and RSS feeds, Hacker News, podcasts and App Store reviews. Coming soon: Reddit, YouTube, X (Twitter), Facebook and Instagram, Google reviews and Google Play reviews. With sentiment, topics and an AI assistant that answers questions about your mentions.

No card. No seat minimums. Brand24 starts at $199/month; we charge only what paid add-ons cost us.

Listen across the web

Live today: news in 65 languages, blogs and RSS feeds, Hacker News, podcasts and App Store reviews (podcasts with transcript timestamps). Coming soon: Reddit, YouTube, X (Twitter), Facebook and Instagram, Google reviews and Google Play reviews. Official APIs and open feeds only.

Ask your data

Type a question — "why are payments failing?" — and get an answer that cites the exact mentions, from our own Qwen model.

Act fast

One inbox for mentions, reviews and support email. AI drafts replies. SLAs, assignment, breach alerts.

Catch crises early

Volume spikes, negative surges, keywords and big-influencer posts → Slack, Teams, email in minutes.

See AI search

What AI assistants say when buyers ask about your category: are you named, at what rank? Checks Claude and our own AI model today; ChatGPT and Perplexity coming soon.

Fix root causes

Complaints auto-clustered into themes → one-click product tickets. A weekly AI memo tells you what changed and what to do.

BrandMentionWatch vs the market

From public pricing pages and reviews, Oct 2026. ⚠️ = partial / add-on / higher tier. — = not published.

FeatureBrandMentionWatchBrand24Konnect InsightsMentionSprout SocialBrandwatchBirdeye
AI-search visibility (what AI assistants say)✅⚠️❌—❌—⚠️
Reviews (Google, app stores)⚠️⚠️✅❌⚠️⚠️✅
Unified inbox with reply⚠️❌✅⚠️✅⚠️✅
AI reply drafts✅❌✅❌✅⚠️✅
SLA + assignment✅❌✅❌✅⚠️⚠️
Review-request campaigns✅❌❌❌❌❌✅
Complaint clusters → product tickets✅⚠️⚠️❌⚠️⚠️⚠️
Weekly AI insight memo✅⚠️⚠️❌❌❌❌
Slack / Teams / email alerts✅✅⚠️✅✅✅⚠️
Multi-brand agency mode✅⚠️✅✅✅✅✅
Free plan, no seat minimum✅❌❌❌❌❌❌
Podcasts (transcript search with timestamps)✅⚠️——❌—❌
Ask-your-data AI assistant with citations✅⚠️——⚠️——
Entry price / monthFree (add-ons at cost)$199–$599+/mo$79–$129 per user/mo; listening from ProfessionalCompany plan from ~$599/mo (annual)$199–$399 per seat/mo + listening add-on (~$999/mo, quote)Quote only; median ~$50K/yr~$299–$449 per location/mo (quote)
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BrandMentionWatch: free brand monitoring and reviews inbox